Behavioral Medicine

Are you experiencing a behavior problem with your pet? The Behavioral Medicine Clinic offers services to owners of companion animals with behavioral issues, including, but not limited to, human-directed aggression, inter-pet aggression, separation anxiety, inappropriate elimination, fears, phobias, compulsive behaviors, and cognitive dysfunction. We are experienced in addressing the behavior problems of dogs and cats and the concerns of their families.   

Please note that behavioral advice cannot be given before your appointment.

We welcome the opportunity to meet you and your pet, and to help you understand their behavior and improve your life together! Please email the Behavioral Medicine Clinic or call (614) 292-3551 if you have questions about the clinic or your upcoming appointment.

Hours & Appointment Scheduling


We require that you complete and submit registration forms and a behavioral history form (see required paperwork section below). We also ask that your veterinarian send your pet’s entire medical record to us in advance. Patients are not put on a cancellation list or able to schedule an appointment without completed paperwork. Questions about document submissions can be emailed to Please note that we are unable to utilize .pages documents or JPEGs; only PDFs and Word documents will be accepted by email. Printed documents can be converted to a PDF file using one of the many free scanning apps available for your cell phone. 

In order to make the most of your time with the clinician, any videos you would like included in your consultation must be sent in advance for evaluation and will be reviewed by the clinician prior to the appointment. Ideally, videos will be sent directly via email. If you are unable to email, we can access direct links to iCloud, Google drive or YouTube. 

Before your appointment, your clinician will review all submitted materials related to your pet’s behavioral health.

For a better understanding of what to expect prior to, during and after your appointment, please see the What To Expect section below. 

Service Highlights

  • Board-certified Veterinary Behaviorists 

  • Fear-Free(tm) certification

  • Weekday appointments, typically lasting 1-2 hours (one pet) or 2-3 hours (2 or more pets)

  • Head Start preventive appointments for puppies and kittens under 16 weeks

  • Recheck appointments to evaluate and monitor prescribed plan 

  • Flexible behavior modification appointment packages (individual or packages of 4 or 8)

  • Private behavior service entrance door

What to Expect

The following information will give you a clearer idea of what to expect before, during, and after your visit, and appointment fee details. For your convenience, you may download a pdf version of this information here

Before your appointment, your clinician will review all submitted materials related to your pet’s behavioral health.  

• Appointments are held on weekdays during normal business hours. 

• Only two adults can attend the consultation, with any additional people participating by Zoom video or telephone. 

• For your safety and the safety of your dogs, we require that you have one adult per dog in attendance so that each dog may be appropriately managed during the appointment. 

• If your dogs cannot be in the same room with each other, even on leash, please let us know this at the time of scheduling so we can best accommodate and care for your pets.

Please follow the arrival instructions provided in your appointment confirmation email. 

• When you arrive at our facility and park, please remain in your car with your pet, keeping them restrained on leash or contained in a carrier. 

• Notify the Behavior Team of your arrival via email at or by phone: directly at 614-292-2404 or 614-292-4655, or via the call center at 614-292-3551. 

• Someone from the Behavior Team will come to your car and escort you and your pet directly into the exam room. 

Notes: We will avoid the medical center lobby in order to reduce stress for your pet as much as possible. We do have a separate entrance available to the behavior service area.

Your clinician will spend time with you and your family to gather more information to develop a treatment plan tailored to your family and your pet. The clinical team will also observe your pet to gain additional insight into the behavior problem(s). Once we have a clear picture of your pet's behavior we will discuss any applicable diagnoses and the prognosis for improvement. The clinical team will also review safety and management strategies, as well as start a behavior modification (training) plan.

  • We can make treatment plan changes (including medications, training and management) for 60 days after your appointment. We request that you contact us by email with an update at 10 days, 30 days after your appointment; we reply to concerns about your pet's management within 3 business days.
  • After 60 days, any changes to the treatment plan, management or or email support require a recheck appointment. If no changes are necessary, we can refill medications for up to 6 months following your appointment.
  • Dogs: $460 for up to two hours; $200 each additional hour. 
  • Inter-Dog Aggression: $635 for up to two hours for two dogs; $200 for each additional hour or per additional dog. This includes a comprehensive evaluation of the issues involved in the aggression, but does not primarily address unrelated concerns (behavior on leash, visitors, etc.). If additional dogs are involved in the inter-dog aggression, a fee of $200 PER ADDITIONAL DOG is added, as well as an additional hour. 
  • Cats: $290 for up to two hours; over two hours, $155 each additional hour. While some pets may not require the full two hours allotted, the fee remains the same. 
  • Recheck appointments: $230 for up to one hour, $230 (pro-rated) each additional hour.

(Additional costs may include laboratory tests; medications supplied by our pharmacy; consultations with other services if needed. These fees will be discussed before any services are performed or medications are ordered for your pet.)

Honoring the Bond Program 

If you are faced with making difficult decisions regarding your animal with behavior issues our Honoring the Bond Program and our Veterinary Social Worker, Marissa Metzger, can offer support in addition to the following handouts.  

We had a great first experience bringing our dog to OSU! The staff was friendly and explained things very thoroughly. They made my dog so comfortable, I have never seen him so calm at the vet. I am so happy with my experience at OSU

People Grid Category of

Care Team